@misc{ais_repository_5443,
  title = {Customer Insights - Second Edition},
  author = {Aila Khan - Author / Mohammad Munir Hossain - Author / Sabreena Zoha Amin - Author},
  year = {2026},
  publisher = {Western Sydney University},
  howpublished = {Repository AIS},
  note = {oai:ais:library-item:9943}
}