Mai Moua - Author
2026 · Book · Open Access
Organizations in the 21st century are in need of culturally intelligent managers and leaders. The pressure to build authentic global networks and to cultivate an appreciation and respect for cultural differences and similarities has driven cultural intelligence to the forefront of diversity and inclusion work. Preparing today's students to be effective leaders in their professional lives requires that they hone their cultural intelligence as it is vital to working inter- and intra-culturally in today's global economy. This unique ability to identify, recognize, and acknowledge the differences and similarities that exist between and among cultural groups and systems will set their leadership skills apart from the masses. And when applied, cultural intelligence can bridge the gap in cultural misunderstanding by creating awareness, knowledge, and patience of cultural norms and behaviors. The purpose of Leading With Cultural Intelligence by Mia Moua is to outline the important ideas of cultural intelligence and the steps that must be considered and then practiced to become a culturally intelligent leader. The most important aspect covered within this book is that cultural intelligence is both a strategy and a tool towards cultural competency and proficiency. This book outlines the importance of understanding culture and its impact on organizations, the strategic value of cultural intelligence, and the significance of integrating and practicing cultural intelligence in everyday business life. When all these aspects are properly integrated and applied in the leadership and management process, organizations are more innovative and adaptable to respond to cultural changes.
David T. Bourgeois - Author / James L. Smith - Author / Shouhong Wang - Author / Joseph Mortati - Author
2026 · Book · Open Access
This book is written as an introductory text, meant for those with little or no experience with computers or information systems. While sometimes the descriptions can get a little bit technical, every effort has been made to convey the information essential to understanding a topic while not getting bogged down in detailed terminology or esoteric discussions. Information Systems for Business and Beyond was written by Dr. David Bourgeois and originally published in 2014 as part of the Open Textbook Challenge at the Saylor Foundation. Since then, it has been accessed thousands of time and used in many courses worldwide. This 2019 update to the textbook brings it up to date and adds many new topics. True to its open textbook roots, many of the updates have come from the community of instructors and practitioners who are passionate about information systems. Please note that the XML and MS Word links go to an earlier version.
Gary L. Ackerman - Author
2026 · Book · Open Access
Dr. Gary Ackerman, an educational technology specialist with decades of experience in K-12, community college, and faculty development has released Efficacious Technology Management: A Guide for School Leaders. This is his second book, and it is available under a Creative Commons license. This book describes efficacious school technology as that which is used for educationally appropriate purposes, is properly configured to be robust and reliable, and is aligned with local expectations, so it is reasonable. This type of school IT emerges from collaborative planning including educators, IT professionals, and school leaders. This book helps educators understand IT and IT professionals understand education, so their collaboration can be efficient and effective.
Jean-Paul Olivier - Author
2026 · Book · Open Access
Business Mathematics was written to meet the needs of a twenty-first century student. It takes a systematic approach to helping students learn how to think and centers on a structured process termed the PUPP Model (Plan, Understand, Perform, and Present). This process is found throughout the text and in every guided example to help students develop a step-by-step problem-solving approach. This textbook simplifies and integrates annuity types and variable calculations, utilizes relevant algebraic symbols, and is integrated with the Texas Instruments BAII+ calculator. It also contains structured exercises, annotated and detailed formulas, and relevant personal and professional applications in discussion, guided examples, case studies, and even homework questions.
John Morgan Russell - Author
2026 · Book · Open Access
Significant Statistics: An Introduction to Statistics is intended for students enrolled in a one-semester introduction to statistics course who are not mathematics or engineering majors. It focuses on the interpretation of statistical results, especially in real world settings, and assumes that students have an understanding of intermediate algebra. In addition to end of section practice and homework sets, examples of each topic are explained step-by-step throughout the text and followed by a 'Your Turn' problem that is designed as extra practice for students. Significant Statistics: An Introduction to Statistics was adapted from content published by OpenStax including Introductory Statistics, OpenIntro Statistics, and Introductory Statistics for the Life and Biomedical Sciences. John Morgan Russell reorganized the existing content and added new content where necessary. Instructors reviewing, adopting, or adapting this textbook: please help us understand your use by filling out this form: https://bit.ly/stat-interest.
James Boyle - Author / Jennifer Jenkins - Author
2026 · Book · Open Access
This book is an introduction to intellectual property law, the set of private legal rights that allows individuals and corporations to control intangible creations and marks—from logos to novels to drug formulae—and the exceptions and limitations that define those rights. It focuses on the three graphmain forms of US federal intellectual property—trademark, copyright and patent—but many of the ideas discussed here apply far beyond those legal areas and far beyond the law of the United States. The book is intended to be a textbook for the basic Intellectual Property class, but because it is an open coursebook, which can be freely edited and customized, it is also suitable for an undergraduate class, or for a business, library studies, communications or other graduate school class. Each chapter contains cases and secondary readings and a set of problems or role-playing exercises involving the material. The problems range from a video of the Napster oral argument to counseling clients about search engines and trademarks, applying the First Amendment to digital rights management and copyright or commenting on the Supreme Court's rulings on gene patents.
Arash Fahim - Author
2026 · Book · Open Access
Introduction to Financial Mathematics: Concepts and Computational Methods serves as a primer in financial mathematics with a focus on conceptual understanding of models and problem solving. It includes the mathematical background needed for risk management, such as probability theory, optimization, and the like. The goal of the book is to expose the reader to a wide range of basic problems, some of which emphasize analytic ability, some requiring programming techniques and others focusing on statistical data analysis. In addition, it covers some areas which are outside the scope of mainstream financial mathematics textbooks. For example, it presents marginal account setting by the CCP and systemic risk, and a brief overview of the model risk. Inline exercises and examples are included to help students prepare for exams on this book.
Michael D. Okrent - Author
2026 · Book · Open Access
This comprehensive textbook covers Lean Six Sigma methodology for achieving operational excellence across various industries. The book provides an in-depth exploration of Lean and Six Sigma principles, tools, and techniques, from foundational concepts to practical applications in manufacturing, healthcare, service industries, and government sectors. It offers a structured learning approach with clear objectives, detailed chapters, and practical insights into process improvement, waste reduction, and continuous organizational transformation.
Bobbie Sandberg - Author / Royce Kimmons - Author / Rebecca Zundel - Author
2026 · Book · Open Access
Project Management for Instructional Designers (PM4ID) is a textbook about project management tailored specifically for instructional designers, intended for use in graduate programs in educational technology. This book is based on a pre-existing openly licensed textbook which was donated to the commons by a benefactor that desires to remain anonymous, and has been collaboratively revised and remixed by faculty and students at Brigham Young University.
Carrie Hintz - Author / Melanie T. Kowalski - Author / Sarah Quigley - Author / Jody Bailey - Author
2026 · Book · Open Access
Digitizing rare and unique historical documents so they can be shared online is mission-critical work for most cultural heritage institutions, but it can be difficult to complete this work, especially intellectual property rights management, at a scale that matches user demand. The authors of this open educational resource offer guidance for creating scalable, cross-functional workflows using a risk-management approach that increases efficiency and distributes responsibility for rights assessment work more equitably across stakeholders. It includes advice for navigating knowledge gaps, building an engaged team with the right skillsets, reimagining workflows, and rethinking traditional archival processing workflows to build capacity for rights analysis during arrangement and description. Each chapter includes a helpful exercise for implementing this guidance in your own institution.
Alexander Koutamanis - Author
2026 · Book · Open Access
The book presents a coherent theory of building information, focusing on its representation and management in the digital era. It addresses issues such as the information explosion and the structure of analogue building representations to propose a parsimonious approach to the deployment and utilization of symbolic digital technologies like BIM. It also considers the matching representation of AECO processes in terms of tasks, so as to connect to information processing and support both information management and decision taking.
Dawn Atkinson - Author / Stacey Corbitt - Author
2026 · Book · Open Access
Welcome to the 2026 edition of Advanced-Level Writing in the University Classroom and Beyond: Mindful Practices for Technical, Business, and Scientific Communication. To encourage this open textbook’s use in various undergraduate classes, it has been developed as an all-in-one resource that concentrates on technical writing, business writing, scientific writing, and technical editing. It offers a no-cost alternative to commercial products, combining practical guidance with interactive exercises and thoughtfully designed writing opportunities. If you would like to access a Word Document version of this text please email Author, Stacey Corbitt, [email protected].
William P. Kratzke - Author
2026 · Book · Open Access
This book is the 8th edition of a basic income tax text. This edition incorporates the Tax Cuts and Jobs Act of 2017. It is intended to be a readable text, suitable for a three-hour course for a class comprised of law students with widely different backgrounds. The text integrates several of the CALI drills that Professor James Edward Maule (Villanova University) prepared.
Sheree Lloyd - Editor / Joel Scanlan - Editor / Sallyanne Wissmann - Editor
2026 · Book · Open Access
This comprehensive textbook captures best international practice for health information management (HIM) and is focused on the practical needs of current and aspiring health information managers. The text includes evolving and innovative approaches for health information and data management from across the world. The text provides a comprehensive overview of HIM principles, including data governance, electronic health and medical records (EHRs/EMRs), privacy and security regulations, and health informatics. It explores the role of HIM professionals in improving healthcare delivery, enhancing patient outcomes, and supporting clinical decision-making. Through case studies and practical examples, readers will gain insights into the challenges and advancements in HIM, preparing them for a dynamic and evolving healthcare environment.
Emily Carlisle-Johnston - Author / Danielle Dennie - Author / Émilie Fortin - Author / Elizabeth Hill - Author / Kristi Thompson - Author
2026 · Book · Open Access
Research Data Management is a term for all the things that researchers do to structure, organize and maintain data before, during and after doing research. RDM is also an emerging discipline that is concerned with researching and developing ways to manage research data more effectively. But what is research data? Where is the push towards formal Research Data Management coming from? What are the requirements of good data management? Research Data Management in the Canadian Context: A Guide for Practitioners and Learners looks at these questions and more, all with a focus on Canadian guidelines, regulations and infrastructure.
Larry Wayte - Author
2026 · Book · Open Access
The history of music is closely linked to the history of copyright law. This book explores how the law shaped music and the music industry. From church and court patronage in pre-19th Century Europe, to the effects of social media on music, this book explores the abiding influence of the law on music.
Andrea Niosi - Author / Doreen Chung - Author
2026 · Book · Open Access
This open textbook was designed for students studying apparel and fashion studies at an undergraduate level. It draws on the fields of marketing, business, communications, media studies, psychology, sociology, and anthropology. The book invites readers to examine the internal forces that shape consumer decision making, such as perceptions, motivations, personality, and attitudes as well as the external ones, such as social and situational influences, culture, and subcultures, especially those related to our appearances and clothing. This text centers the lived experiences of today’s consumers, specifically, undergraduate students. Following the original author, Andrea Niosi, the adapting author has also made efforts to decenter whiteness and dominant culture perspectives wherever possible to ensure a broader and more accurate representation of diverse consumers.
Aila Khan - Author / Mohammad Munir Hossain - Author / Sabreena Zoha Amin - Author
2026 · Book · Open Access
Increasingly, the concept of marketing research is being replaced with the term ‘customer or consumer insights’. As decision-makers are bombarded with data, it is important to have an Insights Team or Department which can sift through it all and identify those nuggets of information that can meaningfully explain human behaviour. Such insights must translate into an informed business strategy for success. This book has been curated to ensure that the practice of data collection, analysis, and interpretation is presented from an industry perspective.
Kerri Shields - Author
2026 · Book · Open Access
Customer centricity is about organizational transformation making the customer the focus for business decisions, processes, product development, services, and procedures. Some companies purport to be customer centric but they fall short in connecting this concept throughout all functional areas of the business. While it is important to offer superb customer service, being customer centric is far more than that. It's about mapping the customer journey to discover customer needs and wants, what's working and what is not, then taking action to improve the customer experience. Customer loyalty is built through providing exceptional customer experiences. This in turn increases revenues through positive company image, referrals, and increased customer lifetime value. Most organizations today realize that they must focus on the customer to remain competitive.
John Morris - Author / Julie Zwart - Author
2026 · Book · Open Access
It is the goal of this book to help students do the following:• Apply basic concepts for effective and concise business writing.• Compile a well written report acceptable within a business context.• Follow a writing process designed for business students.• Demonstrate critical thinking, reasoning, and persuasion.• Communicate in writing using a business model.• Apply resources for improving business writing skills.
